✈️ Shipping & Delivery Policy
📍 Based in Delhi, India | Handmade Woolen Accessories



🇮🇳 Domestic Shipping (India)
Delivery Time:
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Standard: 7-15 business days
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Peak Season (Oct-Jan): +3-5 days processing
Shipping Charges (Hybrid Model):
Order Value Shipping Fee Delivery Time
Under ₹1,000 ₹99 10-15 days
₹1,000–₹1,299 ₹49 7-12 days
Over ₹1,300 FREE 5-10 days
Note:
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Heavy items (blankets) may incur +₹100 fee.
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Holiday delays possible – track orders via SMS/email.
🌍 International Shipping
Processing Time:
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Standard: 1-3 business days
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Handmade/Custom: 3-5 days (+2-4 days in Oct-Jan)
Shipping Options (From Delhi):
Region Economy (India Post) Standard (FedEx/DHL) Express (DHL)
USA & Canada 14-21 days 10-14 days 5-7 days
Europe 12-18 days 8-12 days 4-6 days
Australia/NZ 14-21 days 10-14 days 5-7 days
Middle East 10-15 days 7-10 days 3-5 days
Southeast Asia 7-14 days 5-8 days 2-4 days
International Shipping Charges (Hybrid Model):
Order Value Shipping Fee How to Save
Under ₹2,000 ($24) ₹1,499 (~$18) Add ₹1,500 to reduce fee
₹2,000–₹3,499 ₹999 (~$12) Spend ₹3,500+ for FREE
Over ₹3,500 ($42) FREE
Auto-applied
⚠️ Heavy Items:
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Blankets/shawls +₹500 (~$6) due to weight.
📦 Packaging & Customs
For Woolen Products:
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Vacuum-sealed to prevent moths/wrinkles.
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Moisture-resistant wrapping (+$5 for premium bulk packaging).
Customs & Duties:
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Declared as "Handmade Wool Accessories" at full value.
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Buyer pays all import fees (e.g., USA: 11-25%, EU: 8-12% + VAT).
🚫 Restricted Countries
We cannot ship to:
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Sanctioned: Iran, Syria, North Korea, Crimea
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High-Risk: Afghanistan, Pakistan, Yemen, Somalia
📢 Customer Tips
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Bundle & Save:
"Add a ₹499 scrunchie to unlock ₹999 shipping!"
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Track Orders:
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SMS/email updates at every stage (including customs).
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Holiday Deadlines:
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Order by Dec 10 for Christmas delivery (express only).
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